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根本原因分析×六西格玛 DMAIC×
领域质量管理质量管理
方法族Process / pipelineProcess / pipeline
起源年份19862014
提出者Kaoru IshikawaMotorola; Pyzdek & Keller
类型Structured causal-inference toolStructured process improvement methodology
开创性文献Ishikawa, K. (1986). Guide to Quality Control (2nd ed.). Asian Productivity Organization. ISBN: 978-92-833-1036-7Pyzdek, T., & Keller, P. (2014). The Six Sigma Handbook (4th ed.). McGraw-Hill. ISBN: 978-0-07-184053-9
别名Cause-and-Effect Analysis, Fishbone Analysis, Ishikawa Diagram, Kök Neden AnaliziDMAIC Framework, Six Sigma Process Improvement Cycle, Define-Measure-Analyze-Improve-Control, Altı Sigma DMAIC
相关33
摘要Root Cause Analysis (RCA) is a structured, systematic method for identifying the fundamental causes of defects, failures, or undesirable outcomes rather than treating surface-level symptoms. Popularised by Japanese quality engineer Kaoru Ishikawa in the 1960s–1980s, and formally codified in his 1986 Guide to Quality Control, RCA combines the Ishikawa (fishbone) diagram with the iterative 5 Whys questioning technique to trace causal chains back to their origin.Six Sigma DMAIC is a data-driven, five-phase process improvement methodology — Define, Measure, Analyze, Improve, and Control — used to reduce defects and process variation to fewer than 3.4 defects per million opportunities. Originating at Motorola in the 1980s and systematized by practitioners including Pyzdek and Keller, it is widely adopted in manufacturing, healthcare, finance, and service industries seeking sustained quality gains.
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ScholarGate方法对比: Root Cause Analysis · Six Sigma DMAIC. 于 2026-06-18 检索自 https://scholargate.app/zh/compare