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领域实验设计实验设计
方法族Process / pipelineProcess / pipeline
起源年份2000s (robust extensions of QFD originating 1966)1966 (Japan); popularised in the West ~1988
提出者Extension of Yoji Akao's QFD (1966); robust adaptation by Fung, Kwong and others (early 2000s)Yoji Akao
类型Hybrid quality-engineering planning methodStructured quality planning and product design method
开创性文献Fung, R. Y. K., Tang, J., & Tu, Y. (2002). Modeling of quality function deployment planning under resource allocation constraints. Computers & Industrial Engineering, 43(1–2), 313–328. link ↗Akao, Y. (Ed.). (1990). Quality Function Deployment: Integrating Customer Requirements into Product Design. Productivity Press. ISBN: 978-0915299416
别名Robust QFD, Uncertainty-tolerant QFD, Fuzzy-robust QFD, Robust House of QualityQFD, House of Quality, customer-driven engineering, voice of the customer matrix
相关44
摘要Robust Quality Function Deployment (Robust QFD) extends the classical House of Quality framework by explicitly modeling uncertainty and variability in customer requirements, perception ratings, and engineering correlation judgments. Instead of treating inputs as crisp single-point values, it applies fuzzy sets, interval analysis, or Taguchi-inspired robustness techniques to ensure that the resulting design targets remain stable and customer-satisfying even when inputs are imprecise or fluctuating.Quality Function Deployment (QFD) is a structured method for translating customer needs — the voice of the customer — into specific technical requirements at every stage of product or service development. Originating in Japan in the 1960s, QFD uses a matrix-based tool called the House of Quality to make customer priorities visible, link them to engineering parameters, expose trade-offs, and maintain focus on what customers actually value throughout the design process.
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  3. PUBLISHED

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ScholarGate方法对比: Robust Quality Function Deployment · Quality Function Deployment. 于 2026-06-15 检索自 https://scholargate.app/zh/compare