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排队论在医疗保健中的应用×精益医疗(Lean Healthcare)×
领域医疗卫生管理医疗卫生管理
方法族Process / pipelineProcess / pipeline
起源年份19091988
提出者Agner Krarup ErlangTaiichi Ohno, Toyota Production System
类型Stochastic modeling and optimization techniqueContinuous improvement methodology
开创性文献Erlang, A. K. (1909). The theory of probabilities and telephone conversations. Nyt Tidsskrift for Matematik, 20(B), 33–39. link ↗Ohno, T. (1988). Toyota Production System: Beyond Large-Scale Production. Productivity Press. link ↗
别名Healthcare Queuing, Queue Management HealthcareLean Healthcare Management, Healthcare Lean
相关55
摘要Queuing theory is a mathematical discipline that models waiting lines, service capacity, and customer (patient) flow. Developed initially by Agner Erlang for telecommunications in 1909, it has been extensively applied to healthcare to analyze and optimize emergency departments, outpatient clinics, surgical suites, and diagnostic service centers.Lean is a management philosophy that emerged from the Toyota Production System, focused on maximizing patient value while minimizing waste. Applied to healthcare, Lean uses systematic methods to identify and eliminate non-value-added activities, reduce wait times, and improve the quality of patient care.
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  3. PUBLISHED

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ScholarGate方法对比: Queuing Theory in Healthcare · Lean Healthcare. 于 2026-06-20 检索自 https://scholargate.app/zh/compare