方法对比

	患者报告体验衡量框架	护理工作指数执业环境量表
领域	医疗卫生管理	医疗卫生管理
方法族	Process / pipeline	Process / pipeline
起源年份	2015	2002
提出者	NHS England Quality Improvement and Health Quality Improvement Partnership, based on internationally recognized patient experience methodology	Ellen T. Lake (University of Pennsylvania School of Nursing), based on foundational work by Kramer and Hafner (1989)
类型	Self-report (patient-reported)	Self-report
开创性文献	NHS England National Archives and Health Quality Improvement Partnership. (2019). Patient Reported Experience Measures (PREMs): A Resource for Commissioners. National Health Service, United Kingdom.	Lake, E. T. (2002). Development of the Practice Environment Scale of the Nursing Work Index. Research in Nursing & Health, 25(3), 176–188.
别名	PREM	PES-NWI, NWI-R
相关	4	4
摘要	The Patient Reported Experience Measure (PREM) framework is a methodological approach for systematically collecting, analyzing, and acting on patient feedback about healthcare experiences. Unlike HCAHPS, which is a specific, standardized survey, PREM is a flexible framework that can be adapted to different care settings, patient populations, and organizational contexts. PREM encompasses structured patient surveys, interviews, focus groups, and real-time feedback mechanisms, all aimed at capturing patient-centered perspectives on care quality, communication, responsiveness, and dignity. PREMs are used alongside Patient Reported Outcome Measures (PROMs, which assess health status changes) to provide a complete picture of care from the patient perspective.	The Practice Environment Scale of the Nursing Work Index (PES-NWI) is a 31-item instrument designed to measure nurses' perceptions of their practice environment, particularly factors related to autonomy, control over practice, and organizational support. Developed by Lake in 2002 and based on foundational work by Kramer and Hafner, the PES-NWI assesses five key domains: nursing foundations for quality care, staffing and resource adequacy, collegial nurse–physician relationships, nurse manager ability and support, and organizational support for nursing. It is widely used in hospital quality and nursing research to identify environmental factors associated with nurse satisfaction, retention, and patient safety outcomes.