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精益医疗(Lean Healthcare)×医疗保健中的平衡计分卡×
领域医疗卫生管理医疗卫生管理
方法族Process / pipelineProcess / pipeline
起源年份19881992
提出者Taiichi Ohno, Toyota Production SystemRobert Kaplan, David Norton
类型Continuous improvement methodologyStrategic planning and management framework
开创性文献Ohno, T. (1988). Toyota Production System: Beyond Large-Scale Production. Productivity Press. link ↗Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗
别名Lean Healthcare Management, Healthcare LeanHealthcare BSC, Balanced Scorecard Healthcare
相关55
摘要Lean is a management philosophy that emerged from the Toyota Production System, focused on maximizing patient value while minimizing waste. Applied to healthcare, Lean uses systematic methods to identify and eliminate non-value-added activities, reduce wait times, and improve the quality of patient care.The Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.
ScholarGate数据集
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ScholarGate方法对比: Lean Healthcare · Balanced Scorecard in Healthcare. 于 2026-06-20 检索自 https://scholargate.app/zh/compare