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DeLone 和 McLean 的信息系统成功模型×UTAUT问卷×
领域信息系统信息系统
方法族Process / pipelineProcess / pipeline
起源年份19922003
提出者DeLone & McLeanVenkatesh, Morris, Davis & Davis
类型Multi-dimensional success frameworkLikert-scale questionnaire
开创性文献DeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95. DOI ↗Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance and use of information technology: Toward a unified view. MIS Quarterly, 27(3), 425-478. DOI ↗
别名D&M Model, IS Success Model, DM ModelUTAUT, Venkatesh UTAUT
相关44
摘要The DeLone and McLean (D&M) Information Systems Success Model, introduced in 1992 and refined in 2003, provides a comprehensive framework for evaluating information system effectiveness across six dimensions: system quality, information quality, service quality, use, user satisfaction, and net benefits. Unlike acceptance models that focus on adoption intention, the D&M model measures actual realized benefits and organizational impact.The Unified Theory of Acceptance and Use of Technology (UTAUT) was developed by Venkatesh, Morris, Davis, and Davis in 2003 and published in MIS Quarterly. UTAUT integrates insights from eight prior technology acceptance theories into a unified framework, identifying four core constructs—Performance Expectancy, Effort Expectancy, Social Influence, and Facilitating Conditions—that together predict behavioral intention to use and actual technology adoption.
ScholarGate数据集
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ScholarGate方法对比: DeLone and McLean IS Success Model · UTAUT Questionnaire. 于 2026-06-19 检索自 https://scholargate.app/zh/compare