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在线学习满意度量表×技术准备度指数×
领域信息系统信息系统
方法族Process / pipelineProcess / pipeline
起源年份20082000
提出者Bolliger, Halupa, Chi & KilduffAjay Parasuraman
类型Likert-scale satisfaction measureLikert-scale questionnaire
开创性文献Chi, T., & Kilduff, P. P. (2011). Understanding consumer perceived value of casual online games. New Media & Society, 13(6), 954-971. link ↗Parasuraman, A., & Colby, C. L. (2015). An updated and streamlined Technology Readiness Index. Journal of Service Research, 18(1), 59-74. DOI ↗
别名ELSS, Online Learning SatisfactionTRI, Parasuraman Technology Readiness
相关44
摘要The E-Learning Satisfaction Scale measures learner satisfaction with online educational experiences across multiple dimensions including platform quality, instructor effectiveness, course content, peer interaction, and technical support. Developed through research by Bolliger, Halupa, Chi, and others studying online higher education, the scale helps institutions assess course quality, predict learner retention, and identify improvement opportunities in digital education delivery.The Technology Readiness Index (TRI) was developed by Ajay Parasuraman in 2000 to measure individual propensity to adopt and use new technologies. The TRI assesses a person's personal attitudes toward technology across four dimensions: optimism, innovativeness, discomfort, and insecurity. Updated in 2015 with a streamlined 16-item version, the TRI helps identify technology adopter segments and predict behavior across diverse technology contexts.
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ScholarGate方法对比: E-Learning Satisfaction Scale · Technology Readiness Index. 于 2026-06-18 检索自 https://scholargate.app/zh/compare