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医疗保健中的平衡计分卡×临床审计×
领域医疗卫生管理医疗卫生管理
方法族Process / pipelineProcess / pipeline
起源年份19921989
提出者Robert Kaplan, David NortonUK National Health Service and healthcare quality movements
类型Strategic planning and management frameworkSystematic quality review methodology
开创性文献Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗Institute of Medicine. (2001). Crossing the Quality Chasm: A New Health System for the 21st Century. National Academies Press. DOI ↗
别名Healthcare BSC, Balanced Scorecard HealthcareMedical Audit, Healthcare Quality Audit
相关55
摘要The Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.Clinical audit is a systematic, cyclical process that measures the quality of clinical care against evidence-based standards and benchmarks, identifies gaps, and implements improvements to bring practice into alignment with current best evidence. Originating in the UK NHS, clinical audit is now a fundamental quality assurance tool in healthcare organizations worldwide.
ScholarGate数据集
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ScholarGate方法对比: Balanced Scorecard in Healthcare · Clinical Audit. 于 2026-06-20 检索自 https://scholargate.app/zh/compare