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| Thang đo Mức độ Dễ sử dụng của Hệ thống× | Quy trình Nói-Lớn (Think-Aloud Protocol)× | |
|---|---|---|
| Lĩnh vực | Tương tác người-máy tính | Tương tác người-máy tính |
| Họ | Hypothesis test | Hypothesis test |
| Năm ra đời≠ | 1986 | 1980 |
| Người khởi xướng≠ | John Brooke | K. Anders Ericsson and Herbert A. Simon, adapted to HCI by Clayton Lewis |
| Loại≠ | Rapid, post-use questionnaire scale for measuring perceived usability | Protocol for capturing user cognition and decision-making during task execution |
| Công trình gốc≠ | Brooke, J. (1986). System Usability Scale (SUS): A quick and dirty usability scale. In B. Shackel & S. J. Richardson (Eds.), Usability Evaluation in Industry (pp. 189–194). Taylor & Francis. ISBN: 0-85066-375-X | Ericsson, K. A., & Simon, H. A. (1980). Verbal reports as data. Psychological Review, 87(3), 215–251. DOI ↗ |
| Tên gọi khác≠ | SUS, System Usability Score | Talk-Aloud Protocol, Concurrent Thinking Aloud, TA |
| Liên quan | 4 | 4 |
| Tóm tắt≠ | The System Usability Scale (SUS) is a rapid, standardized 10-item questionnaire for measuring perceived system usability in a single summary score. Developed by John Brooke in 1986, SUS has become one of the most widely used post-use usability instruments in industry and research. The scale is administered after a user has interacted with a system, capturing perceived ease of use, learnability, error recovery, and overall satisfaction with a quick, economical assessment that correlates well with comprehensive usability testing. | The Think-Aloud Protocol is a usability testing method in which participants verbalize their thoughts while completing tasks on a system. As users navigate an interface, they continuously narrate their observations, interpretations, and reasoning, allowing researchers to understand their mental models, decision-making, and frustration points. Originating from cognitive psychology research by Ericsson and Simon (1980), this method was adapted for HCI by Clayton Lewis and has become one of the most widely used techniques for identifying usability problems and understanding user behavior. |
| ScholarGateBộ dữ liệu ↗ |
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