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| Thang đo Chia sẻ Kiến thức× | Thang đo Hành vi Công dân Tổ chức× | |
|---|---|---|
| Lĩnh vực | Hành vi tổ chức | Hành vi tổ chức |
| Họ | Process / pipeline | Process / pipeline |
| Năm ra đời≠ | 2005 | 1988 |
| Người khởi xướng≠ | Bock, Zmud, Kim, and Lee; refined by Hau et al. | Dennis W. Organ |
| Loại | Self-report scale | Self-report scale |
| Công trình gốc≠ | Hau, Y. S., Kim, B., Lee, H., & Kim, Y. G. (2013). The effects of individual motivations and social capital on employees' tacit and explicit knowledge sharing intentions. International Journal of Information Management, 33(3), 356-366. DOI ↗ | Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books. ISBN: 978-0-669-16934-9 |
| Tên gọi khác≠ | Organizational Knowledge Sharing Intention | OCB Scale, Williams & Anderson Scale |
| Liên quan | 4 | 4 |
| Tóm tắt≠ | The Knowledge Sharing Scale (KSS) is an 18-item instrument measuring employee intention to share knowledge and experience within organizations. Developed by Bock, Zmud, Kim, and Lee in 2005, the KSS assesses barriers and enablers of knowledge sharing behavior across six dimensions: perceived usefulness, extrinsic motivation, intrinsic motivation, social norms, organizational climate, and knowledge-sharing intention. | The Organizational Citizenship Behavior Scale (OCBS) is a 16-item instrument measuring discretionary employee contributions beyond formal job requirements. Developed by Organ in 1988 and operationalized by Williams and Anderson in 1991, the OCBS assesses two dimensions: helping behaviors toward coworkers and support for the organization. |
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