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| Thang đo Kiệt quệ Cảm xúc× | Thang đo Cam kết Tổ chức× | |
|---|---|---|
| Lĩnh vực | Hành vi tổ chức | Hành vi tổ chức |
| Họ | Process / pipeline | Process / pipeline |
| Năm ra đời≠ | 1981 | 1991 |
| Người khởi xướng≠ | Christina Maslach and Susan E. Jackson | John P. Meyer and Natalie J. Allen |
| Loại | Self-report questionnaire | Self-report questionnaire |
| Công trình gốc≠ | Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99-113. DOI ↗ | Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61-89. DOI ↗ |
| Tên gọi khác | MBI-EE, Emotional Exhaustion Subscale | OCS, Meyer & Allen Scale |
| Liên quan | 5 | 5 |
| Tóm tắt≠ | The Emotional Exhaustion subscale is one of three core dimensions of the Maslach Burnout Inventory (MBI), developed by Maslach and Jackson in 1981. Emotional exhaustion represents the first stage of burnout, characterized by feeling emotionally drained, fatigued, and depleted as a result of work. The nine-item subscale measures the frequency of exhaustion, energy depletion, and tiredness. It is the strongest dimension of burnout, most closely predicting negative outcomes such as intent to leave, absenteeism, and health problems. | The Organizational Commitment Scale (OCS), developed by Meyer and Allen in 1991, measures three distinct dimensions of organizational commitment: affective commitment (emotional attachment), continuance commitment (perceived cost of leaving), and normative commitment (sense of obligation). This three-component model has become foundational in understanding employee retention, engagement, and organizational attachment. |
| ScholarGateBộ dữ liệu ↗ |
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