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Thang đo Giá trị Thương hiệu×Thang đo MARKOR về Định hướng Thị trường×
Lĩnh vựcQuản trị tiếp thịQuản trị tiếp thị
HọProcess / pipelineProcess / pipeline
Năm ra đời19911993
Người khởi xướngDavid A. Aaker, Boonghee Yoo, Naveen Donthu, Sungho LeeAjay K. Kohli, Bernard J. Jaworski, Ajith Kumar
LoạiMulti-dimensional brand equity scaleMulti-dimensional organizational market orientation scale
Công trình gốcAaker, D. A. (1991). Managing Brand Equity: Capitalizing on the Value of a Brand Name. Free Press. ISBN: 978-0029001851Kohli, A. K., Jaworski, B. J., & Kumar, A. (1993). MARKOR: A Measure of Market Orientation. Journal of Marketing Research, 30(4), 467-477. DOI ↗
Tên gọi khácCustomer-Based Brand Equity, Brand Perception ScaleMarket Orientation Measurement, Kohli-Jaworski Scale
Liên quan33
Tóm tắtThe Brand Equity Scale (BES) measures customer-based brand equity through perceived quality, brand loyalty, brand associations, and brand awareness. Developed by Yoo, Donthu, and Lee (2000), building on Aaker's foundational brand equity framework (1991), the BES operationalizes brand equity as the differential effect of brand knowledge on consumer response to marketing activities. The scale enables organizations to quantify the value customers attach to their brand and diagnose which equity dimensions require strategic investment.The MARKOR scale, developed by Kohli, Jaworski, and Kumar (1993), measures organizational market orientation—the degree to which an organization actively gathers and uses market intelligence to guide strategy and decision-making. MARKOR captures three core dimensions: Intelligence Generation (collecting customer and competitor information), Dissemination (sharing market knowledge across departments), and Responsiveness (acting on market insights). The scale is widely used in strategic management research to diagnose whether organizations are truly customer-focused or operate in a more internally driven manner.
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ScholarGateSo sánh phương pháp: Brand Equity Scale · MARKOR Market Orientation Scale. Truy cập ngày 2026-06-19 từ https://scholargate.app/vi/compare