เปรียบเทียบวิธี

	แบบสอบถามความพึงพอใจของผู้ป่วย	แบบสำรวจประสบการณ์ผู้ป่วย CAHPS
สาขาวิชา	บริการสุขภาพ	บริการสุขภาพ
ตระกูล	Process / pipeline	Process / pipeline
ปีกำเนิด	1983	1995
ผู้ริเริ่ม	John E. Ware Jr. and Alvin Tarlov	Agency for Healthcare Research and Quality (AHRQ)
ประเภท	Multi-item satisfaction questionnaire	Patient experience survey instrument
แหล่งต้นตำรับ	Ware, J. E., Snyder, M. K., Wright, W. R., & Davies, A. R. (1983). Defining and measuring patient satisfaction with medical care. Evaluation and Program Planning, 6(3-4), 247-263.	Agency for Healthcare Research and Quality (AHRQ). (1995). Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey Development Program.
ชื่อเรียกอื่น	PSQ, PSQ-18	CAHPS, HCAHPS
ที่เกี่ยวข้อง	3	3
สรุป	The Patient Satisfaction Questionnaire (PSQ) is a psychometrically validated self-report instrument developed by Ware and colleagues beginning in 1983 to measure patient satisfaction with medical care. The PSQ-18, a shortened version, comprises 18 items assessing general dimensions of healthcare satisfaction including accessibility, provider interaction, and trust.	The Consumer Assessment of Healthcare Providers and Systems (CAHPS) is a family of evidence-based surveys developed by the Agency for Healthcare Research and Quality (AHRQ) beginning in 1995. It systematically measures patient experiences across diverse healthcare settings including hospitals, ambulatory clinics, and home health agencies, capturing dimensions critical to care quality from the patient perspective.