เปรียบเทียบวิธี

	การสำรวจการประเมินผู้บริโภคด้านโรงพยาบาล HCAHPS	การสำรวจวัฒนธรรมความปลอดภัยของผู้ป่วยในโรงพยาบาล
สาขาวิชา	การจัดการการดูแลสุขภาพ	การจัดการการดูแลสุขภาพ
ตระกูล	Process / pipeline	Process / pipeline
ปีกำเนิด	2006	2004
ผู้ริเริ่ม	Centers for Medicare & Medicaid Services (CMS) and Agency for Healthcare Research and Quality (AHRQ)	Agency for Healthcare Research and Quality (AHRQ) in collaboration with researchers at Westat, Inc.
ประเภท	Self-report (patient/family-reported)	Self-report
แหล่งต้นตำรับ	Centers for Medicare & Medicaid Services and Agency for Healthcare Research and Quality. (2006). Hospital Consumer Assessment of Healthcare Providers and Systems. U.S. Department of Health and Human Services.	Sorra, J. S., & Dyer, N. (2010). Multilevel analysis of the Agency for Healthcare Research and Quality Hospital Survey on Patient Safety Culture. BMJ Quality & Safety, 19(5), 413–417.
ชื่อเรียกอื่น	HCAHPS, H-CAHPS	HSOPS
ที่เกี่ยวข้อง	4	4
สรุป	The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a 27-item, CMS-mandated patient experience survey administered to a random sample of hospital inpatients after discharge. Launched in 2006 by the Centers for Medicare & Medicaid Services and the Agency for Healthcare Research and Quality, HCAHPS measures patient perceptions of hospital care across 10 key composites: communication with nurses, communication with physicians, responsiveness to patient needs, pain management, communication about medications, discharge information, cleanliness and quietness of the hospital environment, and overall rating of the hospital. HCAHPS is publicly reported on the CMS Hospital Compare website, incorporated into hospital payment incentive programs, and is one of the most widely recognized measures of hospital quality from the patient perspective.	The Hospital Survey on Patient Safety Culture (HSOPS) is a 42-item standardized instrument developed by the Agency for Healthcare Research and Quality (AHRQ) to measure patient safety culture in hospital settings. First released in 2004 and revised in 2018, the HSOPS assesses 12 composite dimensions of safety culture across organizational, unit, and individual levels. It is one of the most frequently used and publicly reported safety culture measures, with data from over 1,000 hospitals contributing to AHRQ's national benchmarking database.