เปรียบเทียบวิธี

	E-Learning Satisfaction Scale	ดัชนีความพร้อมทางเทคโนโลยี
สาขาวิชา	ระบบสารสนเทศ	ระบบสารสนเทศ
ตระกูล	Process / pipeline	Process / pipeline
ปีกำเนิด	2008	2000
ผู้ริเริ่ม	Bolliger, Halupa, Chi & Kilduff	Ajay Parasuraman
ประเภท	Likert-scale satisfaction measure	Likert-scale questionnaire
แหล่งต้นตำรับ	Chi, T., & Kilduff, P. P. (2011). Understanding consumer perceived value of casual online games. New Media & Society, 13(6), 954-971.	Parasuraman, A., & Colby, C. L. (2015). An updated and streamlined Technology Readiness Index. Journal of Service Research, 18(1), 59-74.
ชื่อเรียกอื่น	ELSS, Online Learning Satisfaction	TRI, Parasuraman Technology Readiness
ที่เกี่ยวข้อง	4	4
สรุป	The E-Learning Satisfaction Scale measures learner satisfaction with online educational experiences across multiple dimensions including platform quality, instructor effectiveness, course content, peer interaction, and technical support. Developed through research by Bolliger, Halupa, Chi, and others studying online higher education, the scale helps institutions assess course quality, predict learner retention, and identify improvement opportunities in digital education delivery.	The Technology Readiness Index (TRI) was developed by Ajay Parasuraman in 2000 to measure individual propensity to adopt and use new technologies. The TRI assesses a person's personal attitudes toward technology across four dimensions: optimism, innovativeness, discomfort, and insecurity. Updated in 2015 with a streamlined 16-item version, the TRI helps identify technology adopter segments and predict behavior across diverse technology contexts.