Linganisha mbinu

	Kiwango cha Uzembe Kazini (Workplace Incivility Scale - WIS)	Karatasi ya Tathmini ya Uchovu wa Copenhagen (CBI)
Nyanja	Afya ya Kazini	Afya ya Kazini
Familia	Process / pipeline	Process / pipeline
Mwaka wa asili	2001	2005
Mwanzilishi	Lilia M. Cortina, Vicki J. Magley, Janet H. Williams, Regina D. Langhout; based on incivility concept by Andersson & Pearson	Tage Søren Kristensen, Margrethe Borritz, Ebbe Villadsen, Karl B. Christensen
Aina	Self-report questionnaire	Self-report questionnaire
Chanzo asilia	Andersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24(3), 452-471.	Kristensen, T. S., Borritz, M., Villadsen, E., & Christensen, K. B. (2005). The Copenhagen Burnout Inventory: a new tool for the assessment of burnout. Work & Stress, 19(3), 192-207.
Majina mbadala	WIS, Negative Acts Questionnaire (NAQ) - adapted	CBI
Zinazohusiana	5	5
Muhtasari	The Workplace Incivility Scale (WIS) is an assessment tool measuring exposure to low-intensity interpersonal mistreatment in occupational settings. Based on the concept of 'incivility' developed by Andersson and Pearson, and operationalized by Cortina and colleagues in 2001, the WIS captures rude, condescending, and hostile communication, excluding the overt aggression characteristic of workplace bullying or harassment. Workplace incivility is increasingly recognized as a significant occupational health risk with consequences for employee wellbeing, productivity, and organizational culture.	The Copenhagen Burnout Inventory (CBI) is a multidimensional burnout assessment tool designed to measure exhaustion and disengagement in occupational settings. Developed by Kristensen and colleagues in 2005, the CBI distinguishes among personal, work-related, and client-related burnout, making it particularly valuable for healthcare, education, and social service professions.