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Balanced Scorecard v zdravotníctve×Lean Healthcare (Lean Healthcare)×
OdborManažment zdravotníctvaManažment zdravotníctva
RodinaProcess / pipelineProcess / pipeline
Rok vzniku19921988
TvorcaRobert Kaplan, David NortonTaiichi Ohno, Toyota Production System
TypStrategic planning and management frameworkContinuous improvement methodology
Pôvodný zdrojKaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗Ohno, T. (1988). Toyota Production System: Beyond Large-Scale Production. Productivity Press. link ↗
Ďalšie názvyHealthcare BSC, Balanced Scorecard HealthcareLean Healthcare Management, Healthcare Lean
Príbuzné55
ZhrnutieThe Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.Lean is a management philosophy that emerged from the Toyota Production System, focused on maximizing patient value while minimizing waste. Applied to healthcare, Lean uses systematic methods to identify and eliminate non-value-added activities, reduce wait times, and improve the quality of patient care.
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ScholarGatePorovnať metódy: Balanced Scorecard in Healthcare · Lean Healthcare. Získané 2026-06-20 z https://scholargate.app/sk/compare