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Balanced Scorecard v zdravotníctve×Efektívnosť nemocníc pomocou DEA×
OdborManažment zdravotníctvaManažment zdravotníctva
RodinaProcess / pipelineProcess / pipeline
Rok vzniku19921978
TvorcaRobert Kaplan, David NortonAbraham Charnes, William Cooper, Edward Rhodes
TypStrategic planning and management frameworkNon-parametric frontier estimation technique
Pôvodný zdrojKaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗Charnes, A., Cooper, W. W., & Rhodes, E. (1978). Measuring the efficiency of decision making units. European Journal of Operational Research, 2(6), 429–444. DOI ↗
Ďalšie názvyHealthcare BSC, Balanced Scorecard HealthcareHospital DEA, Healthcare DEA
Príbuzné55
ZhrnutieThe Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.Data Envelopment Analysis (DEA) is a linear programming technique for measuring the relative efficiency of multiple hospitals using multiple inputs and outputs. Introduced by Charnes, Cooper, and Rhodes in 1978, DEA has become the standard method for benchmarking hospital performance in healthcare systems worldwide.
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ScholarGatePorovnať metódy: Balanced Scorecard in Healthcare · DEA Hospital Efficiency. Získané 2026-06-20 z https://scholargate.app/sk/compare