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Шкала удовлетворенности электронным обучением×Шкала доверия в Интернете×
ОбластьИнформационные системыИнформационные системы
СемействоProcess / pipelineProcess / pipeline
Год появления20082000
Автор методаBolliger, Halupa, Chi & KilduffWalker & Johnson; Jarvenpaa et al.
ТипLikert-scale satisfaction measureLikert-scale trust measure
Основополагающий источникChi, T., & Kilduff, P. P. (2011). Understanding consumer perceived value of casual online games. New Media & Society, 13(6), 954-971. link ↗Walker, D., & Johnson, R. (2006). Why consumers use online and visit physical stores. Journal of Retailing and Consumer Services, 13(2), 143-151. link ↗
Другие названияELSS, Online Learning SatisfactionConsumer Trust, Web Trust
Связанные44
СводкаThe E-Learning Satisfaction Scale measures learner satisfaction with online educational experiences across multiple dimensions including platform quality, instructor effectiveness, course content, peer interaction, and technical support. Developed through research by Bolliger, Halupa, Chi, and others studying online higher education, the scale helps institutions assess course quality, predict learner retention, and identify improvement opportunities in digital education delivery.The Online Trust Scale measures consumer confidence and belief in online platforms (e-commerce websites, digital services, social platforms). Developed by researchers including Jarvenpaa, Tractinsky, and Vitale (2000) and Walker and Johnson (2006), this scale captures dimensions of perceived security, vendor reliability, privacy protection, and transaction confidence. Online trust is a critical antecedent to behavioral intention and actual purchase/usage in digital commerce contexts.
ScholarGateНабор данных
  1. v1
  2. 2 Источники
  3. PUBLISHED
  1. v1
  2. 2 Источники
  3. PUBLISHED

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ScholarGateСравнение методов: E-Learning Satisfaction Scale · Online Trust Scale. Получено 2026-06-17 из https://scholargate.app/ru/compare