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Coada M/M/1: Modelul de Coadă cu un Singur Server×Modelul Erlang C×Legea lui Little (L = λW)×
DomeniuCercetare operaționalăCercetare operaționalăCercetare operațională
FamilieRegression modelRegression modelRegression model
Anul apariției195319811961
Autorul originalA. K. Erlang; David Kendall (notation)Agner Krarup Erlang; CooperJohn D. C. Little
TipStochastic queueing modelSteady-state queueing modelExact queueing identity
Sursa seminalăKendall, D. G. (1953). Stochastic processes occurring in the theory of queues and their analysis by the method of the imbedded Markov chain. The Annals of Mathematical Statistics, 24(3), 338–354. DOI ↗Cooper, R. B. (1981). Introduction to Queueing Theory (2nd ed.). North-Holland. ISBN: 978-0-444-00379-7Little, J. D. C. (1961). A proof for the queuing formula: L = λW. Operations Research, 9(3), 383–387. DOI ↗
Denumiri alternativeSingle-Server Markovian Queue, Birth-Death Queue, Poisson Queue, M/M/1 Kuyruk ModeliM/M/c Queue, Multi-Server Queueing Model, Erlang Delay Formula, Erlang-C Bekleme ModeliL = λW Theorem, Little's Theorem, Little's Result, Little Yasası
Înrudite333
RezumatThe M/M/1 queue is the foundational single-server queueing model in which customers arrive according to a Poisson process with rate λ, are served one at a time by a single server with exponentially distributed service times at rate μ, and wait in an infinite-capacity first-come-first-served queue. Formalized within the Kendall notation framework by David Kendall in 1953, building on A. K. Erlang's early twentieth-century telephone traffic work, it yields closed-form steady-state performance measures when the traffic intensity ρ = λ/μ is less than one.The Erlang C model is a steady-state queueing formula that determines the probability a customer must wait before being served in a system with c parallel servers, Poisson arrivals at rate lambda, and exponentially distributed service times. Originally developed by Danish engineer Agner Krarup Erlang in the early twentieth century for telephone exchange design, and formalized in the queueing theory literature by Cooper (1981), it remains the canonical staffing model for call centers and service operations worldwide.Little's Law is a fundamental theorem in queueing theory that relates the long-run average number of items in a stable system (L) to the long-run average arrival rate (λ) and the long-run average time an item spends in the system (W), expressed as L = λW. Introduced and rigorously proved by John D. C. Little in 1961, the law holds for virtually any stable stochastic system, requiring no assumptions about arrival distributions, service distributions, or queue disciplines.
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ScholarGateCompară metode: M/M/1 Queue · Erlang C Model · Little's Law. Preluat la 2026-06-18 de pe https://scholargate.app/ro/compare