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Sănătate Lean×Balanced Scorecard în Sănătate×
DomeniuManagement sanitarManagement sanitar
FamilieProcess / pipelineProcess / pipeline
Anul apariției19881992
Autorul originalTaiichi Ohno, Toyota Production SystemRobert Kaplan, David Norton
TipContinuous improvement methodologyStrategic planning and management framework
Sursa seminalăOhno, T. (1988). Toyota Production System: Beyond Large-Scale Production. Productivity Press. link ↗Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗
Denumiri alternativeLean Healthcare Management, Healthcare LeanHealthcare BSC, Balanced Scorecard Healthcare
Înrudite55
RezumatLean is a management philosophy that emerged from the Toyota Production System, focused on maximizing patient value while minimizing waste. Applied to healthcare, Lean uses systematic methods to identify and eliminate non-value-added activities, reduce wait times, and improve the quality of patient care.The Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.
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ScholarGateCompară metode: Lean Healthcare · Balanced Scorecard in Healthcare. Preluat la 2026-06-20 de pe https://scholargate.app/ro/compare