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Teoria das Filas em Saúde×Análise de Proporção de Pessoal×
ÁreaGestão em saúdeGestão em saúde
FamíliaProcess / pipelineProcess / pipeline
Ano de origem19091990
Autor originalAgner Krarup ErlangHealthcare operations and nursing research
TipoStochastic modeling and optimization techniqueQuantitative workforce planning methodology
Fonte seminalErlang, A. K. (1909). The theory of probabilities and telephone conversations. Nyt Tidsskrift for Matematik, 20(B), 33–39. link ↗Aiken, L. H., Clarke, S. P., Sloane, D. M., Sochalski, J., & Silber, J. H. (2002). Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. JAMA, 288(16), 1987–1993. DOI ↗
Outros nomesHealthcare Queuing, Queue Management HealthcareStaffing Model, Nursing Ratio Analysis
Relacionados55
ResumoQueuing theory is a mathematical discipline that models waiting lines, service capacity, and customer (patient) flow. Developed initially by Agner Erlang for telecommunications in 1909, it has been extensively applied to healthcare to analyze and optimize emergency departments, outpatient clinics, surgical suites, and diagnostic service centers.Staffing Ratio Analysis is a systematic method for determining appropriate healthcare worker levels (nurses, physicians, technicians) based on patient volume, acuity, and task requirements. Research shows that staffing levels directly impact patient safety, quality, and staff burnout; systematic analysis supports evidence-based workforce planning.
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ScholarGateComparar métodos: Queuing Theory in Healthcare · Staffing Ratio Analysis. Recuperado em 2026-06-20 de https://scholargate.app/pt/compare