Comparar métodos

	Quality Function Deployment	Análise de Modo e Efeitos de Falha (FMEA)
Área	Delineamento experimental	Delineamento experimental
Família	Process / pipeline	Process / pipeline
Ano de origem	1966 (Japan); popularised in the West ~1988	1949 (military); widespread industrial adoption 1970s–1980s
Autor original	Yoji Akao	U.S. Military / NASA (formalized by MIL-P-1629, 1949)
Tipo	Structured quality planning and product design method	Proactive risk analysis technique
Fonte seminal	Akao, Y. (Ed.). (1990). Quality Function Deployment: Integrating Customer Requirements into Product Design. Productivity Press. ISBN: 978-0915299416	Stamatis, D. H. (2003). Failure Mode and Effect Analysis: FMEA from Theory to Execution (2nd ed.). ASQ Quality Press. ISBN: 978-0873895989
Outros nomes	QFD, House of Quality, customer-driven engineering, voice of the customer matrix	FMEA, Failure Modes and Effects Analysis, FMECA, Failure Mode Effects and Criticality Analysis
Relacionados	4	6
Resumo	Quality Function Deployment (QFD) is a structured method for translating customer needs — the voice of the customer — into specific technical requirements at every stage of product or service development. Originating in Japan in the 1960s, QFD uses a matrix-based tool called the House of Quality to make customer priorities visible, link them to engineering parameters, expose trade-offs, and maintain focus on what customers actually value throughout the design process.	Failure Mode and Effects Analysis (FMEA) is a structured, proactive risk management technique used to identify potential failure modes in a system, process, or product design, evaluate their consequences, and prioritize corrective actions before failures occur. Originally developed for the U.S. military in 1949 and later adopted by NASA, automotive, and manufacturing industries, FMEA is now a cornerstone quality-engineering tool embedded in standards such as AIAG-VDA and ISO 9001-aligned processes.