Comparar métodos

	Análise de Capacidade de Processo Multi-Resposta	Quality Function Deployment
Área	Delineamento experimental	Delineamento experimental
Família	Process / pipeline	Process / pipeline
Ano de origem	1993–1994 (foundational multivariate indices)	1966 (Japan); popularised in the West ~1988
Autor original	Taam, Subbaiah & Liddy (multivariate capability); Hubele, Shahriari & Cheng (MCpm)	Yoji Akao
Tipo	Quantitative quality / process assessment method	Structured quality planning and product design method
Fonte seminal	Taam, W., Subbaiah, P., & Liddy, J. W. (1993). A note on multivariate capability indices. Journal of Applied Statistics, 20(3), 339–351.	Akao, Y. (Ed.). (1990). Quality Function Deployment: Integrating Customer Requirements into Product Design. Productivity Press. ISBN: 978-0915299416
Outros nomes	MRPCA, multivariate process capability, multi-characteristic capability analysis, vector process capability	QFD, House of Quality, customer-driven engineering, voice of the customer matrix
Relacionados	6	4
Resumo	Multi-response process capability analysis extends classical single-response capability indices (Cp, Cpk) to situations where a process must simultaneously satisfy specification limits on two or more correlated quality characteristics. Rather than evaluating each response in isolation, it assesses the joint probability that all characteristics fall within their respective tolerance regions, yielding a more realistic picture of overall process performance in multi-characteristic manufacturing and engineering settings.	Quality Function Deployment (QFD) is a structured method for translating customer needs — the voice of the customer — into specific technical requirements at every stage of product or service development. Originating in Japan in the 1960s, QFD uses a matrix-based tool called the House of Quality to make customer priorities visible, link them to engineering parameters, expose trade-offs, and maintain focus on what customers actually value throughout the design process.