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Lean na Saúde×Balanced Scorecard na Saúde×
ÁreaGestão em saúdeGestão em saúde
FamíliaProcess / pipelineProcess / pipeline
Ano de origem19881992
Autor originalTaiichi Ohno, Toyota Production SystemRobert Kaplan, David Norton
TipoContinuous improvement methodologyStrategic planning and management framework
Fonte seminalOhno, T. (1988). Toyota Production System: Beyond Large-Scale Production. Productivity Press. link ↗Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗
Outros nomesLean Healthcare Management, Healthcare LeanHealthcare BSC, Balanced Scorecard Healthcare
Relacionados55
ResumoLean is a management philosophy that emerged from the Toyota Production System, focused on maximizing patient value while minimizing waste. Applied to healthcare, Lean uses systematic methods to identify and eliminate non-value-added activities, reduce wait times, and improve the quality of patient care.The Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.
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ScholarGateComparar métodos: Lean Healthcare · Balanced Scorecard in Healthcare. Recuperado em 2026-06-20 de https://scholargate.app/pt/compare