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Modelo de Sucesso de Sistemas de Informação de DeLone e McLean×Questionário UTAUT×
ÁreaSistemas de informaçãoSistemas de informação
FamíliaProcess / pipelineProcess / pipeline
Ano de origem19922003
Autor originalDeLone & McLeanVenkatesh, Morris, Davis & Davis
TipoMulti-dimensional success frameworkLikert-scale questionnaire
Fonte seminalDeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95. DOI ↗Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance and use of information technology: Toward a unified view. MIS Quarterly, 27(3), 425-478. DOI ↗
Outros nomesD&M Model, IS Success Model, DM ModelUTAUT, Venkatesh UTAUT
Relacionados44
ResumoThe DeLone and McLean (D&M) Information Systems Success Model, introduced in 1992 and refined in 2003, provides a comprehensive framework for evaluating information system effectiveness across six dimensions: system quality, information quality, service quality, use, user satisfaction, and net benefits. Unlike acceptance models that focus on adoption intention, the D&M model measures actual realized benefits and organizational impact.The Unified Theory of Acceptance and Use of Technology (UTAUT) was developed by Venkatesh, Morris, Davis, and Davis in 2003 and published in MIS Quarterly. UTAUT integrates insights from eight prior technology acceptance theories into a unified framework, identifying four core constructs—Performance Expectancy, Effort Expectancy, Social Influence, and Facilitating Conditions—that together predict behavioral intention to use and actual technology adoption.
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ScholarGateComparar métodos: DeLone and McLean IS Success Model · UTAUT Questionnaire. Recuperado em 2026-06-19 de https://scholargate.app/pt/compare