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Escala de Responsabilidade Social Corporativa×Escala de Comportamento de Cidadania Organizacional×
ÁreaComportamento organizacionalComportamento organizacional
FamíliaProcess / pipelineProcess / pipeline
Ano de origem20091988
Autor originalMultiple scholars; Turker formalized measurementDennis W. Organ
TipoSelf-report scaleSelf-report scale
Fonte seminalCarroll, A. B. (1979). A three-dimensional model of corporate performance. Academy of Management Review, 4(4), 497-505. DOI ↗Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books. ISBN: 978-0-669-16934-9
Outros nomesOrganizational Social ResponsibilityOCB Scale, Williams & Anderson Scale
Relacionados44
ResumoThe Corporate Social Responsibility (CSR) Scale is a 19-item instrument measuring organizational commitment to social and environmental responsibilities across multiple stakeholder dimensions. Formalized by Turker in 2009, the CSR Scale assesses employee perception of organizational CSR practices toward society, employees, customers, and the environment.The Organizational Citizenship Behavior Scale (OCBS) is a 16-item instrument measuring discretionary employee contributions beyond formal job requirements. Developed by Organ in 1988 and operationalized by Williams and Anderson in 1991, the OCBS assesses two dimensions: helping behaviors toward coworkers and support for the organization.
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ScholarGateComparar métodos: CSR Scale · Organizational Citizenship Behavior Scale. Recuperado em 2026-06-20 de https://scholargate.app/pt/compare