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Auditoria Clínica×Balanced Scorecard na Saúde×
ÁreaGestão em saúdeGestão em saúde
FamíliaProcess / pipelineProcess / pipeline
Ano de origem19891992
Autor originalUK National Health Service and healthcare quality movementsRobert Kaplan, David Norton
TipoSystematic quality review methodologyStrategic planning and management framework
Fonte seminalInstitute of Medicine. (2001). Crossing the Quality Chasm: A New Health System for the 21st Century. National Academies Press. DOI ↗Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗
Outros nomesMedical Audit, Healthcare Quality AuditHealthcare BSC, Balanced Scorecard Healthcare
Relacionados55
ResumoClinical audit is a systematic, cyclical process that measures the quality of clinical care against evidence-based standards and benchmarks, identifies gaps, and implements improvements to bring practice into alignment with current best evidence. Originating in the UK NHS, clinical audit is now a fundamental quality assurance tool in healthcare organizations worldwide.The Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.
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  1. v1
  2. 3 Fontes
  3. PUBLISHED

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ScholarGateComparar métodos: Clinical Audit · Balanced Scorecard in Healthcare. Recuperado em 2026-06-20 de https://scholargate.app/pt/compare