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Balanced Scorecard na Saúde×Auditoria Clínica×
ÁreaGestão em saúdeGestão em saúde
FamíliaProcess / pipelineProcess / pipeline
Ano de origem19921989
Autor originalRobert Kaplan, David NortonUK National Health Service and healthcare quality movements
TipoStrategic planning and management frameworkSystematic quality review methodology
Fonte seminalKaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗Institute of Medicine. (2001). Crossing the Quality Chasm: A New Health System for the 21st Century. National Academies Press. DOI ↗
Outros nomesHealthcare BSC, Balanced Scorecard HealthcareMedical Audit, Healthcare Quality Audit
Relacionados55
ResumoThe Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.Clinical audit is a systematic, cyclical process that measures the quality of clinical care against evidence-based standards and benchmarks, identifies gaps, and implements improvements to bring practice into alignment with current best evidence. Originating in the UK NHS, clinical audit is now a fundamental quality assurance tool in healthcare organizations worldwide.
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  1. v1
  2. 3 Fontes
  3. PUBLISHED

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ScholarGateComparar métodos: Balanced Scorecard in Healthcare · Clinical Audit. Recuperado em 2026-06-20 de https://scholargate.app/pt/compare