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Skala Zaufania Internetowego×Skala satysfakcji z e-learningu×
DziedzinaSystemy informacyjneSystemy informacyjne
RodzinaProcess / pipelineProcess / pipeline
Rok powstania20002008
TwórcaWalker & Johnson; Jarvenpaa et al.Bolliger, Halupa, Chi & Kilduff
TypLikert-scale trust measureLikert-scale satisfaction measure
Źródło pierwotneWalker, D., & Johnson, R. (2006). Why consumers use online and visit physical stores. Journal of Retailing and Consumer Services, 13(2), 143-151. link ↗Chi, T., & Kilduff, P. P. (2011). Understanding consumer perceived value of casual online games. New Media & Society, 13(6), 954-971. link ↗
Inne nazwyConsumer Trust, Web TrustELSS, Online Learning Satisfaction
Pokrewne44
PodsumowanieThe Online Trust Scale measures consumer confidence and belief in online platforms (e-commerce websites, digital services, social platforms). Developed by researchers including Jarvenpaa, Tractinsky, and Vitale (2000) and Walker and Johnson (2006), this scale captures dimensions of perceived security, vendor reliability, privacy protection, and transaction confidence. Online trust is a critical antecedent to behavioral intention and actual purchase/usage in digital commerce contexts.The E-Learning Satisfaction Scale measures learner satisfaction with online educational experiences across multiple dimensions including platform quality, instructor effectiveness, course content, peer interaction, and technical support. Developed through research by Bolliger, Halupa, Chi, and others studying online higher education, the scale helps institutions assess course quality, predict learner retention, and identify improvement opportunities in digital education delivery.
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ScholarGatePorównaj metody: Online Trust Scale · E-Learning Satisfaction Scale. Pobrano 2026-06-17 z https://scholargate.app/pl/compare