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Van Westendorp pris-sensitivitetsmåler×Kundens livstidsverdi×
FagfeltMarkedsføringMarkedsføring
FamilieProcess / pipelineProcess / pipeline
Opprinnelsesår19931996
OpphavspersonPeter D. van WestendorpRobert Blattberg and John Deighton
TypePrice perception measurement methodFinancial modeling methodology
Opprinnelig kildeVan Westendorp, P. (1993). Price Perception Analysis. An Application to the International Car Market. International Journal of Research in Marketing, 10(2), 157-165. link ↗Blattberg, R. C., Getz, G., & Thomas, J. S. (2001). Customer Equity: Building and Managing Relationships as Assets. Harvard Business School Press. ISBN: 978-0875847191
AliasPrice Sensitivity Meter, PSM, Van Westendorp MethodCLV, LTV, Customer Value
Relaterte55
SammendragThe Van Westendorp Price Sensitivity Meter is a market research method developed by Peter van Westendorp in 1993 for assessing consumer price perception and estimating willingness-to-pay ranges without directly asking customers their maximum price. The method uses four simple questions about price acceptability, yielding estimates of optimal price, acceptable price range, and price perception zones.Customer Lifetime Value (CLV) is a financial metric that quantifies the total profit a company expects to generate from its relationship with a customer over the entire duration of that relationship. Developed through work by Blattberg, Getz, and Thomas in the 1990s-2000s, CLV integrates acquisition costs, purchase behavior, retention rates, and margin information to estimate the net present value of each customer.
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ScholarGateSammenlign metoder: Van Westendorp Price Sensitivity Meter · Customer Lifetime Value. Hentet 2026-06-18 fra https://scholargate.app/no/compare