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Kundens livstidsverdi×Måling av merkevarekapital×
FagfeltMarkedsføringMarkedsføring
FamilieProcess / pipelineProcess / pipeline
Opprinnelsesår19961991
OpphavspersonRobert Blattberg and John DeightonDavid A. Aaker
TypeFinancial modeling methodologyMeasurement framework
Opprinnelig kildeBlattberg, R. C., Getz, G., & Thomas, J. S. (2001). Customer Equity: Building and Managing Relationships as Assets. Harvard Business School Press. ISBN: 978-0875847191Aaker, D. A. (1991). Managing Brand Equity. Free Press. ISBN: 978-0029001110
AliasCLV, LTV, Customer ValueBrand Valuation, Brand Strength Assessment
Relaterte55
SammendragCustomer Lifetime Value (CLV) is a financial metric that quantifies the total profit a company expects to generate from its relationship with a customer over the entire duration of that relationship. Developed through work by Blattberg, Getz, and Thomas in the 1990s-2000s, CLV integrates acquisition costs, purchase behavior, retention rates, and margin information to estimate the net present value of each customer.Brand Equity Measurement is a comprehensive framework developed by David Aaker in 1991 for quantifying and assessing the value that a brand name adds to a product or service. It provides organizations with methods to understand how consumers perceive their brand across multiple dimensions, enabling better strategic decision-making and resource allocation.
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ScholarGateSammenlign metoder: Customer Lifetime Value · Brand Equity Measurement. Hentet 2026-06-19 fra https://scholargate.app/no/compare