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Balanced Scorecard i helsevesenet×DEA Sykehus Effektivitet×
FagfeltHelseledelseHelseledelse
FamilieProcess / pipelineProcess / pipeline
Opprinnelsesår19921978
OpphavspersonRobert Kaplan, David NortonAbraham Charnes, William Cooper, Edward Rhodes
TypeStrategic planning and management frameworkNon-parametric frontier estimation technique
Opprinnelig kildeKaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗Charnes, A., Cooper, W. W., & Rhodes, E. (1978). Measuring the efficiency of decision making units. European Journal of Operational Research, 2(6), 429–444. DOI ↗
AliasHealthcare BSC, Balanced Scorecard HealthcareHospital DEA, Healthcare DEA
Relaterte55
SammendragThe Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.Data Envelopment Analysis (DEA) is a linear programming technique for measuring the relative efficiency of multiple hospitals using multiple inputs and outputs. Introduced by Charnes, Cooper, and Rhodes in 1978, DEA has become the standard method for benchmarking hospital performance in healthcare systems worldwide.
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ScholarGateSammenlign metoder: Balanced Scorecard in Healthcare · DEA Hospital Efficiency. Hentet 2026-06-20 fra https://scholargate.app/no/compare