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Studie av annonseringseffektivitet×Net Promoter Score×
FagfeltMarkedsføringMarkedsføring
FamilieProcess / pipelineProcess / pipeline
Opprinnelsesår1990s2003
OpphavspersonMarketing Science Institute and Media Effectiveness researchersFrederick F. Reichheld
TypeExperimental and observational evaluation methodologyLoyalty metric
Opprinnelig kildeErdem, T., & Sun, B. (2002). A Fuzzy Aspect Model for CRM System Selection. Decision Support Systems, 29(3), 475-487. link ↗Reichheld, F. F. (2003). The One Number You Need to Grow. Harvard Business Review, 81(12), 46-54. link ↗
AliasAd Effectiveness Testing, Campaign Evaluation, Marketing AttributionNPS, Net Promoter System
Relaterte54
SammendragAdvertising Effectiveness Studies are research methods designed to measure the impact of advertising campaigns on consumer awareness, attitudes, purchase intention, and sales. Developed through work in marketing science and media measurement, these studies employ experimental designs, multivariate analysis, and attribution modeling to isolate the effect of advertising from other market factors.Net Promoter Score (NPS) is a customer loyalty and satisfaction metric developed by Fred Reichheld in 2003, measured through a single question: How likely is it that you would recommend our company/product/service to a friend or colleague? The metric categorizes respondents into promoters, passives, and detractors, providing a straightforward indicator of customer advocacy and business growth potential.
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ScholarGateSammenlign metoder: Advertising Effectiveness Study · Net Promoter Score. Hentet 2026-06-19 fra https://scholargate.app/no/compare