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Balanced Scorecard in de Gezondheidszorg×Lean in de Gezondheidszorg×
VakgebiedZorgmanagementZorgmanagement
FamilieProcess / pipelineProcess / pipeline
Jaar van ontstaan19921988
GrondleggerRobert Kaplan, David NortonTaiichi Ohno, Toyota Production System
TypeStrategic planning and management frameworkContinuous improvement methodology
Oorspronkelijke bronKaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗Ohno, T. (1988). Toyota Production System: Beyond Large-Scale Production. Productivity Press. link ↗
AliassenHealthcare BSC, Balanced Scorecard HealthcareLean Healthcare Management, Healthcare Lean
Verwant55
SamenvattingThe Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.Lean is a management philosophy that emerged from the Toyota Production System, focused on maximizing patient value while minimizing waste. Applied to healthcare, Lean uses systematic methods to identify and eliminate non-value-added activities, reduce wait times, and improve the quality of patient care.
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  1. v1
  2. 3 Bronnen
  3. PUBLISHED

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ScholarGateMethoden vergelijken: Balanced Scorecard in Healthcare · Lean Healthcare. Geraadpleegd op 2026-06-20 via https://scholargate.app/nl/compare