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Wilson Information Behavior Model×Ellis Information-Seeking Behavior Model×
분야Library Information ScienceLibrary Information Science
계열Process / pipelineProcess / pipeline
기원 연도19991989
창시자Tom D. WilsonDavid Ellis
유형Macro-model of information behaviour from need through seeking to useBehavioural-features model of information-seeking activities
원전Wilson, T. D. (1999). Models in information behaviour research. Journal of Documentation, 55(3), 249-270. DOI ↗Ellis, D. (1989). A behavioural approach to information retrieval system design. Journal of Documentation, 45(3), 171-212. DOI ↗
별칭Wilson Model of Information Behaviour, Wilson 1981 / 1996 Model, Nested Model of Information Behaviour, Intervening Variables ModelEllis Model, Ellis Behavioural Features Model, Information-Seeking Features Framework, Starting-Chaining-Browsing Model
관련33
요약Tom Wilson's models of information behaviour, first sketched in his 1981 paper 'On user studies and information needs' and revisited in his 1999 'Models in information behaviour research,' provide an overarching map of how information behaviour arises and unfolds. Information need is treated not as a primitive but as something secondary to more basic human needs, emerging from a person-in-context. That need drives information-seeking behaviour, but the path from need to seeking is shaped by intervening variables — psychological, demographic, role-related, environmental and source-related — that act as barriers or enablers, and by activating mechanisms drawn from theories of stress and coping, risk and reward, and self-efficacy. The resulting seeking can take several modes, and information processing and use feed back to alter the original need.David Ellis's model, set out in his 1989 article 'A behavioural approach to information retrieval system design,' characterizes information seeking through a set of generic behavioural features rather than a fixed sequence of stages. From grounded-theory studies of how academic researchers actually look for information, Ellis identified features such as starting, chaining, browsing, differentiating, monitoring and extracting. The crucial claim is that these are recurring activities whose detailed pattern and interrelation vary from person to person and task to task, so information seeking is better described as a flexible repertoire of behaviours than as a single ordered process. Because each feature maps onto a concrete capability, the model was explicitly framed to inform the design of information retrieval systems that support real seeking behaviour.
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