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Whole-of-Government Analysis×Digital Government Assessment×
분야Public AdministrationPublic Administration
계열Process / pipelineProcess / pipeline
기원 연도20072020
창시자Tom Christensen & Per LægreidOECD digital-government programme
유형Analytical frameworkComposite benchmarking index
원전Christensen, T., & Lægreid, P. (2007). The Whole-of-Government Approach to Public Sector Reform. Public Administration Review, 67(6), 1059–1066. DOI ↗OECD. Digital Government Index (DGI) and Digital Government Policy Framework. OECD, Paris. link ↗
별칭Joined-Up Government Analysis, Horizontal Coordination Analysis, WofG Analysis, Cross-Government Integration AnalysisDigital Government Index Method, Digital Maturity Assessment, GovTech Assessment, Digital Public Service Benchmarking
관련44
요약Whole-of-government analysis examines how public organisations coordinate across portfolio, sectoral and jurisdictional boundaries to tackle problems that no single agency can solve alone. Articulated by Tom Christensen and Per Lægreid in their 2007 study of whole-of-government reform, it is a response to the fragmentation produced by decades of New Public Management — the proliferation of single-purpose agencies, contracting and silos. The analysis identifies cross-cutting or 'wicked' problems, maps the actors and boundaries involved, assesses the coordination mechanisms in play, diagnoses where joined-up working breaks down, and recommends integration strategies.Digital government assessment measures how far a public administration has moved beyond merely digitising existing processes toward becoming digital by design — using data, platforms and user-centred service design as core operating principles. The OECD Digital Government Index, built on its six-dimension Digital Government Policy Framework, is the leading instrument, scoring countries on dimensions such as being digital by design, data-driven, government as a platform, open by default, user-driven and proactive. Evidence is collected through a structured survey, verified, scored and aggregated into a weighted composite. It complements the supply-focused UN E-Government Development Index.
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