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NASA-TLX×사고 구술법 (Think-Aloud Protocol)×
분야인간-컴퓨터 상호작용인간-컴퓨터 상호작용
계열Hypothesis testHypothesis test
기원 연도19881980
창시자Sandra Hart and Lowell StavelandK. Anders Ericsson and Herbert A. Simon, adapted to HCI by Clayton Lewis
유형Multi-dimensional post-task questionnaire for measuring subjective mental workloadProtocol for capturing user cognition and decision-making during task execution
원전Hart, S. G., & Staveland, L. E. (1988). Development of NASA-TLX (Task Load Index): Results of empirical and theoretical research. In P. A. Hancock & N. Meshkati (Eds.), Human Mental Workload (pp. 139–183). Elsevier. DOI ↗Ericsson, K. A., & Simon, H. A. (1980). Verbal reports as data. Psychological Review, 87(3), 215–251. DOI ↗
별칭Task Load Index, TLX, NASA-TLXTalk-Aloud Protocol, Concurrent Thinking Aloud, TA
관련44
요약The NASA Task Load Index (TLX) is a multi-dimensional subjective workload assessment tool developed at NASA Ames Research Center by Sandra Hart and Lowell Staveland in the 1980s. TLX measures perceived mental workload across six dimensions—mental demand, physical demand, temporal demand, performance, effort, and frustration—allowing researchers and practitioners to understand the cognitive and affective burden of tasks and interfaces. The instrument is widely used in human factors, cognitive engineering, and HCI to identify task bottlenecks and evaluate system designs.The Think-Aloud Protocol is a usability testing method in which participants verbalize their thoughts while completing tasks on a system. As users navigate an interface, they continuously narrate their observations, interpretations, and reasoning, allowing researchers to understand their mental models, decision-making, and frustration points. Originating from cognitive psychology research by Ericsson and Simon (1980), this method was adapted for HCI by Clayton Lewis and has become one of the most widely used techniques for identifying usability problems and understanding user behavior.
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