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다중 응답 근본 원인 분석×통계적 공정 관리×
분야실험설계실험설계
계열Process / pipelineProcess / pipeline
기원 연도1990s–2000s (multi-response extension of classical RCA)1924–1931
창시자Root Cause Analysis tradition (Kepner-Tregoe, Ishikawa, Deming); multi-response extension in Six Sigma and quality engineering practiceWalter A. Shewhart
유형Systematic problem-solving methodProcess monitoring and quality control method
원전Andersen, B., & Fagerhaug, T. (2006). Root Cause Analysis: Simplified Tools and Techniques (2nd ed.). ASQ Quality Press. ISBN: 978-0873896924Shewhart, W. A. (1931). Economic Control of Quality of Manufactured Product. Van Nostrand. ISBN: 978-0873890762
별칭Multi-KPI RCA, Multi-output RCA, Multi-response RCA, MRCASPC, statistical quality control, process control charting, Shewhart control
관련66
요약Multi-response Root Cause Analysis (MRCA) is a structured problem-solving method that identifies the underlying causes of failures or deviations across multiple simultaneous response variables (KPIs, quality characteristics, or process outputs). It extends classical RCA to settings where a single root cause can propagate into several observed defects or performance degradations at once, which is common in manufacturing, engineering, and service-quality contexts.Statistical Process Control (SPC) is a data-driven quality method that uses statistical techniques — primarily control charts — to monitor a manufacturing or service process over time. By distinguishing natural process variation (common cause) from unusual, actionable variation (special cause), SPC enables practitioners to maintain processes in a stable, predictable state and to detect problems early, before defective output reaches customers.
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