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Digital Government Assessment×New Public Management Assessment×
분야Public AdministrationPublic Administration
계열Process / pipelineProcess / pipeline
기원 연도20201991
창시자OECD digital-government programmeChristopher Hood
유형Composite benchmarking indexAnalytical assessment framework
원전OECD. Digital Government Index (DGI) and Digital Government Policy Framework. OECD, Paris. link ↗Hood, C. (1991). A Public Management for All Seasons? Public Administration, 69(1), 3–19. DOI ↗
별칭Digital Government Index Method, Digital Maturity Assessment, GovTech Assessment, Digital Public Service BenchmarkingNPM Assessment, Managerialism Assessment, Public Management Reform Analysis, Hood NPM Doctrine Analysis
관련44
요약Digital government assessment measures how far a public administration has moved beyond merely digitising existing processes toward becoming digital by design — using data, platforms and user-centred service design as core operating principles. The OECD Digital Government Index, built on its six-dimension Digital Government Policy Framework, is the leading instrument, scoring countries on dimensions such as being digital by design, data-driven, government as a platform, open by default, user-driven and proactive. Evidence is collected through a structured survey, verified, scored and aggregated into a weighted composite. It complements the supply-focused UN E-Government Development Index.New Public Management (NPM) assessment evaluates how far a public organisation or system has adopted the cluster of managerial reform doctrines that swept the public sector from the 1980s — and with what effects. Christopher Hood's 1991 article A Public Management for All Seasons? gave NPM its name and identified its core doctrines: hands-on professional management, explicit performance standards, output controls, disaggregation into units, competition, private-sector management styles, and discipline in resource use. The assessment scores adoption of these doctrines, evaluates their effects, and appraises the trade-offs against enduring public-service values such as equity and accountability.
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