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オンライン信頼度尺度×テクノロジーレディネス指標×
分野情報システム情報システム
系統Process / pipelineProcess / pipeline
提唱年20002000
提唱者Walker & Johnson; Jarvenpaa et al.Ajay Parasuraman
種類Likert-scale trust measureLikert-scale questionnaire
原典Walker, D., & Johnson, R. (2006). Why consumers use online and visit physical stores. Journal of Retailing and Consumer Services, 13(2), 143-151. link ↗Parasuraman, A., & Colby, C. L. (2015). An updated and streamlined Technology Readiness Index. Journal of Service Research, 18(1), 59-74. DOI ↗
別名Consumer Trust, Web TrustTRI, Parasuraman Technology Readiness
関連44
概要The Online Trust Scale measures consumer confidence and belief in online platforms (e-commerce websites, digital services, social platforms). Developed by researchers including Jarvenpaa, Tractinsky, and Vitale (2000) and Walker and Johnson (2006), this scale captures dimensions of perceived security, vendor reliability, privacy protection, and transaction confidence. Online trust is a critical antecedent to behavioral intention and actual purchase/usage in digital commerce contexts.The Technology Readiness Index (TRI) was developed by Ajay Parasuraman in 2000 to measure individual propensity to adopt and use new technologies. The TRI assesses a person's personal attitudes toward technology across four dimensions: optimism, innovativeness, discomfort, and insecurity. Updated in 2015 with a streamlined 16-item version, the TRI helps identify technology adopter segments and predict behavior across diverse technology contexts.
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ScholarGate手法を比較: Online Trust Scale · Technology Readiness Index. 2026-06-19に以下より取得 https://scholargate.app/ja/compare