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コンピュータ不安尺度×オンライン信頼度尺度×
分野情報システム情報システム
系統Process / pipelineProcess / pipeline
提唱年19872000
提唱者Rosen, Sears & WeilWalker & Johnson; Jarvenpaa et al.
種類Likert-scale anxiety measureLikert-scale trust measure
原典Rosen, L. D., Sears, D. C., & Weil, M. M. (1987). Computerphobia. Journal of School Psychology, 25(3), 221-232. DOI ↗Walker, D., & Johnson, R. (2006). Why consumers use online and visit physical stores. Journal of Retailing and Consumer Services, 13(2), 143-151. link ↗
別名CARS, Computer Anxiety Rating ScaleConsumer Trust, Web Trust
関連44
概要The Computer Anxiety Rating Scale (CARS) was developed by Rosen, Sears, and Weil in 1987 to measure the emotional distress and fear individuals experience when thinking about using computers or engaging with computer technology. CARS is a foundational instrument in understanding psychological barriers to technology adoption and has been widely applied across education, workplace training, and organizational digital transformation contexts.The Online Trust Scale measures consumer confidence and belief in online platforms (e-commerce websites, digital services, social platforms). Developed by researchers including Jarvenpaa, Tractinsky, and Vitale (2000) and Walker and Johnson (2006), this scale captures dimensions of perceived security, vendor reliability, privacy protection, and transaction confidence. Online trust is a critical antecedent to behavioral intention and actual purchase/usage in digital commerce contexts.
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ScholarGate手法を比較: Computer Anxiety Scale · Online Trust Scale. 2026-06-18に以下より取得 https://scholargate.app/ja/compare