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Skala Ekuitas Merek×Skala Orientasi Pasar MARKOR×
BidangManajemen PemasaranManajemen Pemasaran
KeluargaProcess / pipelineProcess / pipeline
Tahun asal19911993
PencetusDavid A. Aaker, Boonghee Yoo, Naveen Donthu, Sungho LeeAjay K. Kohli, Bernard J. Jaworski, Ajith Kumar
TipeMulti-dimensional brand equity scaleMulti-dimensional organizational market orientation scale
Sumber perintisAaker, D. A. (1991). Managing Brand Equity: Capitalizing on the Value of a Brand Name. Free Press. ISBN: 978-0029001851Kohli, A. K., Jaworski, B. J., & Kumar, A. (1993). MARKOR: A Measure of Market Orientation. Journal of Marketing Research, 30(4), 467-477. DOI ↗
AliasCustomer-Based Brand Equity, Brand Perception ScaleMarket Orientation Measurement, Kohli-Jaworski Scale
Terkait33
RingkasanThe Brand Equity Scale (BES) measures customer-based brand equity through perceived quality, brand loyalty, brand associations, and brand awareness. Developed by Yoo, Donthu, and Lee (2000), building on Aaker's foundational brand equity framework (1991), the BES operationalizes brand equity as the differential effect of brand knowledge on consumer response to marketing activities. The scale enables organizations to quantify the value customers attach to their brand and diagnose which equity dimensions require strategic investment.The MARKOR scale, developed by Kohli, Jaworski, and Kumar (1993), measures organizational market orientation—the degree to which an organization actively gathers and uses market intelligence to guide strategy and decision-making. MARKOR captures three core dimensions: Intelligence Generation (collecting customer and competitor information), Dissemination (sharing market knowledge across departments), and Responsiveness (acting on market insights). The scale is widely used in strategic management research to diagnose whether organizations are truly customer-focused or operate in a more internally driven manner.
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ScholarGateBandingkan metode: Brand Equity Scale · MARKOR Market Orientation Scale. Diakses 2026-06-19 dari https://scholargate.app/id/compare