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System Usability Scale

The System Usability Scale (SUS) is a rapid, standardized 10-item questionnaire for measuring perceived system usability in a single summary score. Developed by John Brooke in 1986, SUS has become one of the most widely used post-use usability instruments in industry and research. The scale is administered after a user has interacted with a system, capturing perceived ease of use, learnability, error recovery, and overall satisfaction with a quick, economical assessment that correlates well with comprehensive usability testing.

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System Usability Scale (SUS)

Dossier de méthode taxonomique · hypothesis-test / human-computer-interaction

Brooke, J. (1986). System Usability Scale (SUS): A quick and dirty usability scale. In B. Shackel & S. J. Richardson (Eds.), Usability Evaluation in Industry (pp. 189–194). Taylor & Francis. · ISBN 0-85066-375-X
Bangor, A., Kortum, P. T., & Miller, J. T. (2008). An empirical evaluation of the System Usability Scale. International Journal of Human-Computer Interaction, 24(6), 574–594. · DOI 10.1080/10447310802205776

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Same method familyAttrakDiff/UEQmachine-suggested · Relational suggestion, not evidence.Same method familyKano Modelmachine-suggested · Relational suggestion, not evidence.Same method familyNASA-TLXmachine-suggested · Relational suggestion, not evidence.Same method familyThink-Aloud Protocolmachine-suggested · Relational suggestion, not evidence.