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Analyse des ratios de personnel×La théorie des files d'attente en santé×
DomaineGestion des soins de santéGestion des soins de santé
FamilleProcess / pipelineProcess / pipeline
Année d'origine19901909
Auteur d'origineHealthcare operations and nursing researchAgner Krarup Erlang
TypeQuantitative workforce planning methodologyStochastic modeling and optimization technique
Source fondatriceAiken, L. H., Clarke, S. P., Sloane, D. M., Sochalski, J., & Silber, J. H. (2002). Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. JAMA, 288(16), 1987–1993. DOI ↗Erlang, A. K. (1909). The theory of probabilities and telephone conversations. Nyt Tidsskrift for Matematik, 20(B), 33–39. link ↗
AliasStaffing Model, Nursing Ratio AnalysisHealthcare Queuing, Queue Management Healthcare
Apparentées55
RésuméStaffing Ratio Analysis is a systematic method for determining appropriate healthcare worker levels (nurses, physicians, technicians) based on patient volume, acuity, and task requirements. Research shows that staffing levels directly impact patient safety, quality, and staff burnout; systematic analysis supports evidence-based workforce planning.Queuing theory is a mathematical discipline that models waiting lines, service capacity, and customer (patient) flow. Developed initially by Agner Erlang for telecommunications in 1909, it has been extensively applied to healthcare to analyze and optimize emergency departments, outpatient clinics, surgical suites, and diagnostic service centers.
ScholarGateJeu de données
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ScholarGateComparer des méthodes: Staffing Ratio Analysis · Queuing Theory in Healthcare. Consulté le 2026-06-20 sur https://scholargate.app/fr/compare