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Analyse des causes profondes×Six Sigma DMAIC×
DomaineGestion de la qualitéGestion de la qualité
FamilleProcess / pipelineProcess / pipeline
Année d'origine19862014
Auteur d'origineKaoru IshikawaMotorola; Pyzdek & Keller
TypeStructured causal-inference toolStructured process improvement methodology
Source fondatriceIshikawa, K. (1986). Guide to Quality Control (2nd ed.). Asian Productivity Organization. ISBN: 978-92-833-1036-7Pyzdek, T., & Keller, P. (2014). The Six Sigma Handbook (4th ed.). McGraw-Hill. ISBN: 978-0-07-184053-9
AliasCause-and-Effect Analysis, Fishbone Analysis, Ishikawa Diagram, Kök Neden AnaliziDMAIC Framework, Six Sigma Process Improvement Cycle, Define-Measure-Analyze-Improve-Control, Altı Sigma DMAIC
Apparentées33
RésuméRoot Cause Analysis (RCA) is a structured, systematic method for identifying the fundamental causes of defects, failures, or undesirable outcomes rather than treating surface-level symptoms. Popularised by Japanese quality engineer Kaoru Ishikawa in the 1960s–1980s, and formally codified in his 1986 Guide to Quality Control, RCA combines the Ishikawa (fishbone) diagram with the iterative 5 Whys questioning technique to trace causal chains back to their origin.Six Sigma DMAIC is a data-driven, five-phase process improvement methodology — Define, Measure, Analyze, Improve, and Control — used to reduce defects and process variation to fewer than 3.4 defects per million opportunities. Originating at Motorola in the 1980s and systematized by practitioners including Pyzdek and Keller, it is widely adopted in manufacturing, healthcare, finance, and service industries seeking sustained quality gains.
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ScholarGateComparer des méthodes: Root Cause Analysis · Six Sigma DMAIC. Consulté le 2026-06-18 sur https://scholargate.app/fr/compare