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La théorie des files d'attente en santé×Analyse des ratios de personnel×
DomaineGestion des soins de santéGestion des soins de santé
FamilleProcess / pipelineProcess / pipeline
Année d'origine19091990
Auteur d'origineAgner Krarup ErlangHealthcare operations and nursing research
TypeStochastic modeling and optimization techniqueQuantitative workforce planning methodology
Source fondatriceErlang, A. K. (1909). The theory of probabilities and telephone conversations. Nyt Tidsskrift for Matematik, 20(B), 33–39. link ↗Aiken, L. H., Clarke, S. P., Sloane, D. M., Sochalski, J., & Silber, J. H. (2002). Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. JAMA, 288(16), 1987–1993. DOI ↗
AliasHealthcare Queuing, Queue Management HealthcareStaffing Model, Nursing Ratio Analysis
Apparentées55
RésuméQueuing theory is a mathematical discipline that models waiting lines, service capacity, and customer (patient) flow. Developed initially by Agner Erlang for telecommunications in 1909, it has been extensively applied to healthcare to analyze and optimize emergency departments, outpatient clinics, surgical suites, and diagnostic service centers.Staffing Ratio Analysis is a systematic method for determining appropriate healthcare worker levels (nurses, physicians, technicians) based on patient volume, acuity, and task requirements. Research shows that staffing levels directly impact patient safety, quality, and staff burnout; systematic analysis supports evidence-based workforce planning.
ScholarGateJeu de données
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ScholarGateComparer des méthodes: Queuing Theory in Healthcare · Staffing Ratio Analysis. Consulté le 2026-06-20 sur https://scholargate.app/fr/compare