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Questionnaire Picker sur l'expérience des patients×Instrument d'autonomisation du patient×
DomaineSoins centrés sur le patientSoins centrés sur le patient
FamilleProcess / pipelineProcess / pipeline
Année d'origine20021998
Auteur d'originePicker InstituteJ. G. Howie
TypePatient-reportedPatient-reported
Source fondatriceJenkinson, C., Coulter, A., Bruster, S., Richards, N., & Chandola, T. (2002). Patients' experiences and satisfaction with health care: results of a questionnaire study of specific aspects of care. British Medical Journal, 324(7329), 860-864. DOI ↗Howie, J. G., Heaney, D. J., Maxwell, M., & Zwanenberg, D. (1998). A comparison of a Patient Enablement Instrument (PEI) against two other consultations outcome measures. British Journal of General Practice, 48(427), 1211-1216. link ↗
AliasPicker PPE, Picker Institute SurveyPEI, Patient Enablement Score
Apparentées44
RésuméThe Picker Patient Experience Questionnaire is a comprehensive, validated instrument developed by the Picker Institute to measure the quality of the patient experience across multiple dimensions of healthcare delivery. Administered post-discharge or post-encounter, it assesses ten domains of patient-centered care: respect and dignity, information and communication, emotional support, involvement in decisions, continuity of care, coordination, access, physical comfort, emotional needs, and overall experience. The Picker questionnaire has become a standard measure in health systems internationally for evaluating and improving patient experience and has been used extensively in both inpatient and outpatient settings.The Patient Enablement Instrument (PEI) is a brief, validated six-item questionnaire that measures the degree to which a clinical consultation leaves the patient feeling more capable of understanding and managing their health condition. Developed by Howie and colleagues in 1998, the PEI assesses whether the consultation helped the patient understand their problem, cope with their illness, and manage their health more effectively. The scale captures the empowering effect of good clinical practice and is widely used in general practice research, quality improvement, and studies evaluating patient-centered and collaborative consultation styles.
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ScholarGateComparer des méthodes: Picker Patient Experience Questionnaire · Patient Enablement Instrument. Consulté le 2026-06-19 sur https://scholargate.app/fr/compare