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Tableau de bord prospectif dans le domaine de la santé×Santé Lean×
DomaineGestion des soins de santéGestion des soins de santé
FamilleProcess / pipelineProcess / pipeline
Année d'origine19921988
Auteur d'origineRobert Kaplan, David NortonTaiichi Ohno, Toyota Production System
TypeStrategic planning and management frameworkContinuous improvement methodology
Source fondatriceKaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗Ohno, T. (1988). Toyota Production System: Beyond Large-Scale Production. Productivity Press. link ↗
AliasHealthcare BSC, Balanced Scorecard HealthcareLean Healthcare Management, Healthcare Lean
Apparentées55
RésuméThe Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.Lean is a management philosophy that emerged from the Toyota Production System, focused on maximizing patient value while minimizing waste. Applied to healthcare, Lean uses systematic methods to identify and eliminate non-value-added activities, reduce wait times, and improve the quality of patient care.
ScholarGateJeu de données
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  2. 3 Sources
  3. PUBLISHED
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  3. PUBLISHED

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ScholarGateComparer des méthodes: Balanced Scorecard in Healthcare · Lean Healthcare. Consulté le 2026-06-20 sur https://scholargate.app/fr/compare