مقایسهٔ روشها
روشهای انتخابی خود را کنار هم مرور کنید؛ ردیفهای متفاوت برجسته شدهاند.
| مقیاس انگیزش خدمات عمومی× | مقیاس رضایت گردشگر× | |
|---|---|---|
| حوزه | مدیریت گردشگری | مدیریت گردشگری |
| خانواده | Process / pipeline | Process / pipeline |
| سال پیدایش≠ | 1996 | 1990s |
| پدیدآور≠ | Perry, J. L. | Multiple authors (composite instrument) |
| نوع | Self-report questionnaire | Self-report questionnaire |
| منبع بنیادین≠ | Perry, J. L. (1996). Measuring public service motivation: An assessment of construct reliability and validity. Journal of Public Administration Research and Theory, 6(1), 5-22. DOI ↗ | Akama, J. S., & Kieti, D. M. (1996). Tourism and socio-economic change in a Kenyan coastal community. Journal of Tourism Studies, 7(2), 45-61. link ↗ |
| نامهای دیگر≠ | PSMS, Perry PSM Scale | TSS |
| مرتبط | 5 | 5 |
| خلاصه≠ | The Public Service Motivation Scale (PSMS), developed by Perry (1996) and refined by Kim et al. (2013), measures the intrinsic motivation of public sector employees to serve the public interest, contribute to civic good, feel compassion for others, and make self-sacrifices for collective benefit. Public service motivation (PSM) is a defining characteristic of effective public administration, predicting job satisfaction, organizational commitment, performance, and willingness to engage in prosocial behaviors. Essential for public sector recruitment, retention, and culture assessment in government agencies, tourism authorities, and civic institutions. | The Tourist Satisfaction Scale (TSS) measures overall and domain-specific satisfaction of visitors to a destination or tourism facility. Developed across multiple research streams in the 1990s-2000s, it quantifies how well tourism experiences meet visitor expectations across accommodation, attractions, service quality, and value. Essential for destination marketing organizations and hospitality managers seeking systematic feedback on visitor experiences and competitive benchmarking. |
| ScholarGateمجموعهداده ↗ |
|
|